Online and Mobile Banking

Our free online banking platform and mobile app help you manage your accounts — anytime, anywhere. Plus, we've built in additional tools to help you balance it all! Enroll online or download our free app on the Google Play Store or Apple AppStore and enjoy financial tools at your fingertips.

Our app contains several features to help you manage your finances, including:

• Account Management: Open new accounts, transfer money, deposit checks, pay bills and view your balances at any time.
• Card Controls: Turn your card on/off, create spending limits and transaction alerts, request a new card and more. Learn more about Card Controls.
• SavvyMoney: Check your credit score and access resources to help you improve and maintain it.
• Zelle: Send money securely, quickly and easily to your family and friends, even if they bank somewhere else.
• Financial Tools: Take control of your finances by using built-in tools to help track your cash flow.
• Remote Deposit: Save a trip to a branch and deposit checks remotely and securely. 

REDUCE CLUTTER AND GO GREEN WITH E-STATEMENTS!

Switching to E-Statements will reduce clutter in your mailbox and benefit the environment by cutting down on paper waste. Click here to learn how to switch!

• • Can I receive my bank statements online?
    

  • Yes! Once you are set up for online banking, navigate to the account overview page and select Statements from the menu on the left. Read and agree to the terms and conditions, and select Online as the delivery method.

  • How do I reset my password?
    

  • You have the ability to reset your password at any time by clicking Forgot Your Password.

  • Can I add an accountant/POA to my login?
    

  • We are not currently offering this feature, but keep your eye out for future updates!

  • What are the system/browser requirements for the new application?
    

  • Browser	Windows	macOS
    Google Chrome (Current and previous two major versions)	Recommended	Recommended
    Mozilla Firefox (Current and previous two major versions)	Supported	Supported
    Microsoft Edge (Current and previous two versions)	Supported	Unsupported
    Apple Safari (Current and previous two major)	Unsupported	Supported

  • I am not receiving the secure access code, what do I need to do?
    

  • Version	UUX 4.x
    Android 8.x and later	Supported
    Android 7.x and later	Limited Support
    iOS 15.x and later	Supported
    iOS 14.x and later	Supported
    iOS 13.x and later	Supported
    iOS 12.x and later	Limited Support

  • Will EOY tax documents be available online?
    

  • Electronic tax documents are now available on our online and mobile applications!

  • Can I view my check images and statement online or through the app?
    

  • Check and deposit images as well as electronic statements are available through both the browser and app version of the new application.

  • Will Quicken/QuickBooks integration be available?
    

  • Midwest Heritage is thrilled to be able to support connections for both QuickBooks and Quicken.

  • Why did I receive an email saying that I logged in when I didn't?
    

  • If you use Quicken, QuickBooks, or other financial management tools, it is possible that those programs are logging in periodically to update your account information and transactions.

  • I made a transfer online and it is not showing on my account.
    

  • If you identify or suspect missing activity through online banking, please contact our Customer Care team at 800-782-0521.

  • What is changing with the new app?
    

  • Our new app contains several exciting new features such as the ability to do a Customer 2 Customer transfer, which allows you to transfer money directly to other Midwest Heritage customer accounts. We have also added the ability view check images and statements right on your mobile app. Additionally, our new CardSwap tool allows for quick changing of your subscriptions to charge to your Midwest Heritage card. Financial tools such as budget tracking and the ability to consolidate your financial accounts and transactions have also been added.

  • How does the Customer 2 Customer transfer differ from using Zelle?
    

  • Customer 2 Customer allows you to transfer money to another person with a Midwest Heritage account, and requires you to know the account information of the recipient. Zelle allows you to send money to friends and family, even if they bank somewhere else!

  • I'm unable to see one of my active accounts, where can I find it?
    

  • Go to Preferences, then Account Preferences and scroll to the bottom under Hidden Accounts. Click on the account and under Account Visibility make sure Home is checked.

  • How can I hide accounts from view?
    

  • There are two ways to hide your accounts from view. Go to Preferences, then Account Preferences. Click on the account and under Account Visibility make sure Home is checked. Or, click on the account from the Home page. Go to Details & Settings to edit you accounts visibility on the home page.

  • My non-Midwest Heritage app is not connecting to my accounts following the update, can this be fixed?
    

  • Midwest Heritage does not control third party applications or their systems. With the update to our online and mobile banking experience, some of these third party apps may have lost their ability to connect to our environment as our connection URL was changed. You will need to contact the third party directly as Midwest Heritage does not have a direct relationship with them.

    Midwest Heritage does maintain the Intuit connections for Quicken and QuickBooks for users who choose to utilize those options.